Need Some Help?

We try to ensure everything runs smoothly. From time to time, you may run across something we did not consider in the FAQ section below. If you did not find answers to your questions, or you need a bit more personal assistance, just let us know and we will do our best to bring a solution. 


Email by Topic

Email the below department for help in that specific area or use the general support email for all other assistance. 

We try our best to respond within 24-hours during normal business hours Monday through Friday. That may be affected by volume of requests and complexity of the solution. Thank you for taking the time to let us know there is an area that needs our attention. We strive for excellence and this will help us in that pursuit. 

Note that we operate in Eastern Standard Time, United States.

Fraud Risk Assessments

Master Class

Master Class by Fraud Doctor

Frequently Asked Questions (FAQ)


I have questions about my invoice or payment. Who should I contact?

Affiliate Program

Where can I find out more information about the Master Class by Fraud Doctor affiliate program?

Where can I find out more information about the Fraud Doctor Store wholesale program?


How can I become a guest speaker on FraudCast?

I have been selected as a guest speaker on FraudCast. What do I need to know?

Master Class

I don't have an account on Masterclass yet. How can I register for a new account?

Where can I go to access the online course directory?


Where can I find the privacy policy?