We are in the process of updating our member portion of the site. We have some great developers working on it. The changes are quite extensive and based on what they tell us, we anticipate at least another week before it will be fully functional again. Until then, this portion of the site is unavailable. We apologize for any inconvenience and will post an update here as soon as everything is back up and running again. You are important to us. We really think you'll love what we've done once you have access again.
Update: Mark your calendars! The member section of the site is expected to be fully functional by Monday, June 25th. Again, we apologize for any inconvenience.
~ The Support Team
Where can I find my credentials?
Login credentials. You should have received an email with your login credentials. If you have not received that email from the Support Team, please check your junk email folder.
Why do I get a login error?
Login error. The most common reason for failure to log in is caused by copy/paste from the credential email to the login page. Be careful not to highlight any extra spaces at the beginning or after the end of your password. Extra blank spaces will produce an error when they are pasted into the password field of the login box.
The second most common reason for failure to log occurs when you once had membership access and now you do not, e.g. free 7-day trial. If you believe this is the cause of the error, you can write to the Support Team and they will check it out for you.
Why did the menu links disappear?
From time to time, we may make changes to the menu links at the top of the page. If there was a link that we removed, but you really need it, you can write to the Support Team and they will see what they can do for you.
The second most common reason for menu links to disappear occurs when you once had membership access and now you do not, e.g. free 7-day trial. If you believe this is the cause of the missing menu links, you can write to the Support Team and they will check it out for you to see if you should still have access to that membership level.