Training

Challenge: Retailer in a country with a high corruption perception index (CPI) ranking seeking to transform risk management.

Actions: Conducted a one week workshop on design and implementation of fraud risk management programs. C-Suite executives learned fraud tenets and frameworks aligned to applicable regulatory requirements. Components included situational awareness for the fraud risk landscape, assessing fraud risk, proprietary analytical methodologies, and creating business value through fraud risk management.

Results: Early adoption of industry specific antifraud programs that generated governance, established transparency, and drove reduction in fraud losses.

Challenge: A university program director for the leading Institute of Internal Auditors (IIA) center of excellence seeking to improve guidance in the IIA’s Practice Advisory (PA) 2320-2 Root Cause Analysis and address the controversy on “role of auditors” in fraud audits.

Actions: Designed and facilitated a one-day interactive workshop to 100 audit executives, managers, and practitioners. Attendees learned and practiced systemic root cause and effect techniques against recurring financial services risk events.

Results: Enhanced capabilities for internal auditors in their implementation of Practice Advisory 2320-2 across a variety of public and private industries. Audits now enabled to move beyond reporting of symptoms and deliver meaningful recommendations to eliminate unnecessary repeat findings and increase the auditor’s value-add to their organizations.

Challenge: Global audit division leadership seeking to improve investigative capability and results through adoption of advanced interviewing.

Actions: One-day interactive workshop provided to 180 mid-career auditors and investigators. The session integrated principles from leading scientific researchers that identified the most effective fact finding capabilities. Techniques taught included micro-facial movements, blink rate, neuro-linguistic programming (NLP), and various aspects related to observations in changes in baseline behavior such as body language. The selected techniques and resulting capabilities were culturally sensitive yet agnostic, thus applicable across all regions.

Results: Implementation of sophisticated professional behaviors which created greater effectiveness during interviews while assuring the elimination of improper interview practices.

Challenge: International clearinghouse for microfinance striving to counter local active-conflict corruption dynamics in Afghanistan requested bespoke antifraud program design for in-country implementation.

Actions: One-day, on-site, interactive workshop provided to microfinance leadership and practitioners of audit, finance, and risk representing the sector nationally. The engagement funded by World Bank utilized academically recognized, proprietary taxonomy of fraud in microfinance to foster unique DMAIC-centered antifraud programs.

Challenge: Identified a market gap in learning solutions for public and private sector accountants, auditors, investigators, and analysts to have self-paced, end-to-end training in core investigations and analytical skills for fraud risk management. Existing competitor offerings delivered superficial, conceptual learning with insufficient relevance or depth to meet the antifraud profession and employer’s learning requirements.

Actions: Architected and built an online interactive learning platform with modular capability. Courses incorporated instruction of concept through text, narrated video content, interactive exercises, integrated self test functionality to assure learning before progressing, compliance tracking, and reporting dashboard for management. Concepts integrated with related technical modules are drawn from behaviors identified in real fraud investigations. Students practice their analysis testing against a proprietary mock dataset.

Results: Flexible online solution for organizations with associated cost efficiencies in content delivery that standardizes learning for critical core concepts, related techniques, and the ability to experience practicum against a library of known fraud schemes. (Preview of the Data Quality course)